Franciscus Bernardus Maria (Frans) de Waal
Frans de Waal was a Dutch-born primatologist and ethologist whose work profoundly influenced contemporary philosophy, especially moral psychology, animal ethics, and philosophy of mind. Trained as a biologist, he conducted long-term observational and experimental research on chimpanzees, bonobos, macaques, and other species, documenting complex social behaviors such as reconciliation, cooperation, empathy, and fairness. De Waal argued that these capacities form the evolutionary building blocks of human morality, challenging views that treat ethics as a uniquely human, purely rational achievement. In books such as "Good Natured," "The Age of Empathy," and "The Bonobo and the Atheist," he advanced an empirically grounded moral naturalism: morality emerges from evolved social instincts and emotional capacities, later shaped—but not created—by culture and reflection. His demonstrations of animal empathy and fairness undermined sharp human–animal dichotomies that had long influenced ethical theory, theology, and Cartesian models of mind. Philosophers engaged his work in debates over moral sentimentalism vs. rationalism, the status of animals as moral patients or agents, and the continuity of consciousness across species. De Waal’s accessible writing and vivid case studies helped integrate primatology into mainstream philosophical discourse on human nature, moral foundations, and the scope of moral concern.
At a Glance
- Field
- Thinker
- Born
- 1948-10-29 — ’s-Hertogenbosch, North Brabant, Netherlands
- Died
- 2024-03-14 — Atlanta, Georgia, United StatesCause: Cancer (reported)
- Active In
- Netherlands, United States
- Interests
- PrimatologySocial behavior in animalsEmpathy and consolationCooperation and altruismConflict resolutionAnimal emotionsEvolution of moralityHuman–animal continuity
Frans de Waal’s core thesis is that morality, mind, and many forms of social complexity in humans are continuous with capacities found in other animals—especially primates—and that ethical norms and human reason elaborate, rather than create from nothing, an evolved foundation of empathy, fairness, reciprocity, and conflict resolution shared across species.
Peacemaking Among Primates
Composed: 1980–1989
Good Natured: The Origins of Right and Wrong in Humans and Other Animals
Composed: early–mid 1990s
The Ape and the Sushi Master: Cultural Reflections of a Primatologist
Composed: late 1990s–2001
Our Inner Ape: A Leading Primatologist Explains Why We Are Who We Are
Composed: early 2000s–2005
The Age of Empathy: Nature’s Lessons for a Kinder Society
Composed: late 2000s–2009
The Bonobo and the Atheist: In Search of Humanism Among the Primates
Composed: early 2010s–2013
Are We Smart Enough to Know How Smart Animals Are?
Composed: mid 2010s–2016
Different: Gender Through the Eyes of a Primatologist
Composed: late 2010s–2022
Instead of being the pinnacle of creation, we are perfectly ordinary primates, forming part of a continuum with other animals.— Frans de Waal, "Our Inner Ape" (2005)
Expresses his continuity thesis, challenging philosophical doctrines that place humans outside or above the animal kingdom in kind rather than degree.
We started out with moral behavior, and only later did we engage in moral reasoning.— Frans de Waal, "Good Natured: The Origins of Right and Wrong in Humans and Other Animals" (1996)
Summarizes his view that evolved social emotions and behaviors precede, and ground, explicit ethical theories and reflection.
Empathy is the one weapon in the human repertoire that can rid us of the curse of xenophobia.— Frans de Waal, "The Age of Empathy: Nature’s Lessons for a Kinder Society" (2009)
Illustrates his belief that empathy is both a biologically rooted capacity and a normative resource for ethics and political philosophy.
Human morality is unthinkable without empathy, our ability to take the perspective of others.— Frans de Waal, public lecture summarized in "The Age of Empathy" (2009)
Reasserts the centrality of empathy to moral psychology, supporting sentimentalist and care-focused ethical approaches.
Religion may reinforce moral behavior, but morality does not originate from religion.— Frans de Waal, "The Bonobo and the Atheist: In Search of Humanism Among the Primates" (2013)
Contributes to debates in philosophy of religion and ethics by arguing for an evolutionary and secular foundation of moral norms.
Early Education and Ethological Formation (1948–late 1970s)
Raised in the Netherlands and trained at Radboud University Nijmegen and Utrecht University, de Waal absorbed European ethology’s emphasis on naturalistic observation and evolutionary explanation. His doctoral work on aggression in macaques embedded him in debates on dominance, social structure, and the biological bases of behavior, preparing the ground for his later claim that morality is rooted in evolved social dynamics.
Conflict Resolution and Social Complexity in Primates (late 1970s–1980s)
Working at the Arnhem Zoo and later in U.S. research centers, de Waal documented reconciliation and peacemaking among chimpanzees and other primates. This period yielded his influential concept of post-conflict reconciliation and showed that animals manage social relationships in norm-like ways. Philosophers and social theorists drew on these findings to question Hobbesian pictures of pre-moral nature as a war of all against all.
Evolutionary Roots of Morality (1990s)
During the 1990s, especially with "Good Natured," de Waal explicitly framed his research as bearing on the origins of human morality. He developed a multi-tiered model in which empathy, reciprocity, and conflict resolution in non-human animals count as “building blocks” of morality. This work positioned him as a central empirical voice in discussions of evolutionary ethics, virtue theory, and moral sentimentalism.
Empathy, Fairness, and Moral Sentiments (2000s)
De Waal’s research expanded to include experimental studies on inequity aversion and prosocial behavior in primates, as well as broader reflections on empathy in mammals. Books like "The Ape and the Sushi Master" and "The Age of Empathy" framed animal behavior as evidence against hyper-individualistic and purely rationalist ethical models, fostering interdisciplinary engagement with philosophers of mind, economists, and political theorists.
Explicit Engagement with Religion, Human Exceptionalism, and Gender Debates (2010s–2024)
In his later career, de Waal wrote more directly for philosophical and public audiences. "The Bonobo and the Atheist" argued that morality predates organized religion, while "Are We Smart Enough to Know How Smart Animals Are?" and "Different" challenged traditional metrics of intelligence and rigid human–animal or male–female binaries. These works intersected with debates in secular ethics, philosophy of religion, and feminist philosophy, reinforcing his view of continuity between human and non-human minds.
1. Introduction
Frans de Waal (1948–2024) was a Dutch-born primatologist and ethologist whose work became central to late‑20th‑ and early‑21st‑century debates about human nature, morality, and animal minds. Trained as a biologist but widely read in philosophy, psychology, and anthropology, he argued that many capacities often treated as uniquely human—empathy, fairness, reconciliation, cultural learning—have clear precursors in other animals, especially primates.
De Waal’s research combined long-term observational studies of chimpanzees, bonobos, and macaques with controlled experiments on cooperation, inequity aversion, and prosocial behavior. On the basis of this work, he developed a continuity thesis: humans and other animals differ in degree rather than in kind with respect to many cognitive and moral capacities. He described these as moral building blocks on which explicit human ethical systems are later constructed.
His popular and scholarly books, such as Peacemaking Among Primates, Good Natured, The Age of Empathy, and Are We Smart Enough to Know How Smart Animals Are?, made empirical findings in primatology directly relevant to moral philosophy, philosophy of mind, and animal ethics. De Waal’s notion of anthropodenial—the refusal to attribute mental continuity where evidence supports it—challenged long-standing human exceptionalist assumptions.
While many philosophers and scientists drew on his work to support evolutionary ethics, moral sentimentalism, and expanded moral concern for animals, others questioned the interpretation of animal behavior as “proto-moral” and debated how far human–animal continuity should be taken. The following sections examine his life, intellectual development, principal works, central ideas, methods, and the broader discussions they provoked.
2. Life and Historical Context
2.1 Biographical Outline
Frans de Waal was born on 29 October 1948 in ’s‑Hertogenbosch, North Brabant, in the Netherlands. He studied biology at Radboud University Nijmegen and completed his PhD at Utrecht University in 1977 with a dissertation on aggression in macaques. Early research at the Arnhem Zoo in the Netherlands focused on chimpanzee social life, especially conflict and reconciliation.
In the early 1980s he moved to the United States, joining research centers associated with the Wisconsin National Primate Research Center and later Emory University in Atlanta, where he became a leading figure at the Yerkes National Primate Research Center. He remained professionally active until shortly before his death on 14 March 2024 in Atlanta, reportedly from cancer.
2.2 Historical and Scientific Context
De Waal’s career unfolded amid several broader shifts:
| Context | Relevance to de Waal |
|---|---|
| Rise of sociobiology and evolutionary psychology (1970s–1990s) | Framed questions about the evolutionary origins of social and moral behavior that his empirical work addressed from an ethological perspective. |
| Cognitive revolution and animal cognition research | Provided conceptual tools and experimental paradigms for studying animal minds beyond behaviorist models. |
| Growing concern for animal welfare and rights | Created an audience interested in scientific evidence about animal emotions and capabilities. |
| Philosophical debates over human exceptionalism | Offered the backdrop for his continuity thesis between human and non-human minds and morals. |
He worked within and against traditions shaped by Konrad Lorenz and Nikolaas Tinbergen in European ethology, as well as by American comparative psychology and behavioral ecology. These overlapping contexts positioned him as a bridge between biological research and interdisciplinary discussions about morality, consciousness, and culture.
3. Intellectual Development
3.1 Early Ethological Formation
De Waal’s intellectual trajectory began within European ethology, emphasizing naturalistic observation and evolutionary function. His doctoral work on aggression in macaques led him to view dominance hierarchies not simply as expressions of raw competition but as components of complex social regulation. This orientation predisposed him to interpret animal societies in relational and strategic terms, rather than purely instinctual ones.
3.2 Turn to Conflict Resolution and Social Repair
Work at Arnhem Zoo in the late 1970s and 1980s shifted his focus from aggression to post‑conflict behavior. Observing chimpanzees engaging in reconciliatory grooming and embraces, he framed such patterns as mechanisms of social repair. This phase crystallized the idea that primates manage relationships in ways that resemble norm‑guided behavior, a theme he later connected explicitly to the foundations of morality.
3.3 Evolutionary Roots of Morality
In the 1990s de Waal broadened his agenda from primate social dynamics to evolutionary moral psychology. Synthesizing observational data and emerging cognitive research, he proposed that empathy, reciprocity, and fairness constitute “moral building blocks.” Philosophers and psychologists began to engage his work as an empirical counterpart to sentimentalist and virtue‑ethical theories.
3.4 Expansion to Empathy, Culture, and Cognition
From the 2000s onward, his interests diversified: experimental studies of inequity aversion and prosocial behavior; arguments for animal culture and social learning; and critiques of human‑centered measures of intelligence. These developments reinforced his continuity thesis and led him to coin “anthropodenial” as a label for systematic under‑attribution of mental states to animals.
3.5 Late Engagements: Religion, Human Exceptionalism, Gender
In later years, de Waal addressed broader philosophical and social topics—religion’s relation to morality, the nature of intelligence, and gender differences—always through primatological evidence. This final phase integrated his earlier findings into explicit arguments about human society, normativity, and identity.
4. Major Works
This section surveys de Waal’s best‑known books, focusing on their central themes and scholarly significance.
| Work | Focus and Significance |
|---|---|
| Peacemaking Among Primates (1989) | Synthesizes observations of reconciliation and conflict resolution in chimpanzees, macaques, and other primates. Argues that animals actively mend social bonds, challenging portrayals of nature as dominated by unmitigated aggression. |
| Good Natured: The Origins of Right and Wrong in Humans and Other Animals (1996) | Introduces the “moral building blocks” framework. Proposes that empathy, reciprocity, and conflict management in animals are evolutionary precursors of human morality, engaging debates on evolutionary ethics. |
| The Ape and the Sushi Master (2001) | Explores animal culture and social learning, arguing that non-human primates transmit behavioral traditions. Challenges strict divisions between human cultural normativity and animal behavior. |
| Our Inner Ape (2005) | Compares human social life with that of chimpanzees and bonobos, highlighting continuity in aggression, sexuality, and cooperation. Frequently cited in discussions of human nature and political philosophy. |
| The Age of Empathy (2009) | Develops a broad argument that empathy is evolutionarily ancient and central to social cohesion. Intersects with moral psychology, care ethics, and political theory on cooperation and competition. |
| The Bonobo and the Atheist (2013) | Engages directly with philosophy of religion, contending that morality precedes organized religion and that ethical behavior can be grounded in evolved social tendencies. |
| Are We Smart Enough to Know How Smart Animals Are? (2016) | Critiques anthropocentric tests of cognition, advocating species‑appropriate assessments. Influential in philosophy of mind and animal cognition. |
| Different: Gender Through the Eyes of a Primatologist (2022) | Uses primate data to discuss sex differences and gender roles. Addresses debates in feminist theory and biology about the interplay of nature and culture. |
These works collectively advanced de Waal’s continuity thesis while engaging audiences across biology, philosophy, psychology, and the broader public.
5. Core Ideas and Theoretical Framework
5.1 Moral Building Blocks and Evolutionary Continuity
At the center of de Waal’s framework is the claim that human morality rests on moral building blocks observable in other animals. These include:
- Empathy and emotional contagion
- Reciprocity and mutual aid
- Conflict resolution and reconciliation
- Inequity aversion and sensitivity to fairness
He proposed that such capacities evolved to stabilize group living and that human moral systems elaborate them into explicit norms, institutions, and justifications.
5.2 The Continuity Thesis and Anthropodenial
De Waal’s continuity thesis holds that differences between human and non-human minds are largely of degree. He criticized both naive anthropomorphism and what he labeled anthropodenial—a systematic refusal to recognize continuity where evidence supports it. In his view, comparative research should begin from evolutionary relatedness and then specify divergences, rather than assume human uniqueness by default.
5.3 Multi‑Level Model of Morality
De Waal outlined a layered picture of morality:
| Level | Description |
|---|---|
| Basic emotional responses | Emotional contagion, distress at others’ pain. |
| Targeted helping and reciprocity | Helping particular individuals, maintaining balanced exchanges. |
| Group‑oriented norms | Informal expectations about sharing, tolerance, alliance. |
| Explicit moral reasoning | Human language‑based justification, rule formulation, and reflection. |
He argued that non-human animals mainly occupy the first two, perhaps three, levels, while humans add the fourth through symbolic cognition and culture.
5.4 View of Reason and Emotion
Contrary to rationalist accounts that prioritize detached deliberation, de Waal regarded emotions—particularly empathy—as primary in moral life, with reason as a later, organizing and sometimes self‑serving layer. He nonetheless acknowledged that reflective reasoning shapes institutional norms and extends moral concern beyond immediate circles.
6. Methodology and Empirical Approach
6.1 Ethological Foundations
De Waal’s methodology stems from classical ethology: detailed observation of animals in semi‑natural or social group settings, combined with evolutionary interpretation. He emphasized long‑term fieldwork and zoo‑based studies where individuals and social histories could be tracked over years.
6.2 Naturalistic Observation and Quantitative Coding
He systematically recorded behaviors such as aggression, grooming, and post‑conflict contact, later coding them quantitatively. In his reconciliation research, for example, he compared the frequency of affiliative contact in post‑conflict periods with matched control periods, interpreting elevated rates as evidence of deliberate social repair.
6.3 Experimental Paradigms
From the 1990s onward, de Waal increasingly used controlled experiments, often in captive primate colonies:
| Paradigm | Aim |
|---|---|
| Food‑sharing and token‑exchange tasks | Measure cooperation and reciprocity. |
| Inequity aversion tests | Assess reactions when partners receive unequal rewards. |
| Prosocial choice tasks | Determine willingness to deliver benefits to others at little cost. |
These experiments were typically embedded in familiar social settings, reflecting his concern that cognition be studied in ecologically valid contexts.
6.4 Comparative and Cross‑Species Approach
He employed a comparative method, examining similar behaviors across species (e.g., chimpanzees vs. bonobos; primates vs. other mammals) to infer evolutionary patterns. This approach sought convergent evidence for empathy, fairness, and cultural transmission.
6.5 Interdisciplinary Integration
De Waal drew on psychology, neuroscience, game theory, and philosophy to interpret data, while insisting that laboratory tasks remain sensitive to species‑specific abilities. Critics sometimes viewed his interpretations as theory‑laden, but supporters considered this integration essential for connecting behavior to broader questions about morality and mind.
7. Contributions to Moral Psychology and Ethics
7.1 Empathy as Moral Foundation
De Waal’s empirical work on empathy—ranging from emotional contagion to targeted helping—has been widely used in moral psychology. He argued that the capacity to share and respond to others’ emotional states is evolutionarily ancient and underlies both care for kin and broader prosociality. This has been cited in support of sentimentalist and care‑based ethical theories that foreground emotion in moral judgment.
7.2 Fairness, Reciprocity, and Inequity Aversion
Experiments demonstrating inequity aversion and cooperation in primates contributed to debates about the origins of fairness norms. Proponents interpret these findings as evidence that concerns about just distribution and balanced exchange are not purely cultural constructs but have deep evolutionary roots, informing discussions of distributive justice and social contract theories.
7.3 Proto‑Moral Agency and Moral Patients
De Waal’s notion of “moral building blocks” raised questions about whether some animals might be considered proto‑moral agents, not only moral patients. Ethicists have used his work both to argue for expanded moral consideration of animals and to reconsider the criteria for agency, responsibility, and blame.
7.4 Challenge to Rationalist and Contractarian Models
By emphasizing social emotions and pre‑reflective tendencies, de Waal’s work has been used to question ethical approaches that treat morality as emerging primarily from rational agreement or impartial rules. Some political theorists have drawn on his findings to support views of cooperation grounded in empathy and social bonds rather than exclusively in self‑interest or abstract principles.
7.5 Naturalistic Accounts of Moral Development
His multi‑level model of morality offers a naturalistic framework for moral development: early emotional and relational capacities provide the substrate on which cultural norms and explicit ethical theories are built. Psychologists and philosophers of development have engaged these ideas alongside work on child empathy, prosocial behavior, and norm acquisition.
8. Impact on Philosophy of Mind and Animal Cognition
8.1 Reframing Animal Intelligence
In Are We Smart Enough to Know How Smart Animals Are?, de Waal argued that cognition must be studied through species‑appropriate tasks. This view has informed philosophical critiques of intelligence hierarchies that rank animals along a single human‑based scale. Philosophers of mind have cited his work when arguing for pluralistic conceptions of intelligence.
8.2 Continuity of Consciousness and Self‑Awareness
De Waal’s observations of problem‑solving, perspective‑taking, and mirror self‑recognition in primates contributed to debates about consciousness and self‑awareness. Proponents use his findings to question sharp divides between human persons and non‑human animals, while some critics maintain that behavioral evidence underdetermines claims about subjective experience.
8.3 Anthropomorphism, Anthropodenial, and Comparative Method
His concept of anthropodenial has been influential in philosophical discussions of methodology in animal cognition. It has been contrasted with concerns about anthropomorphism:
| Position | Core Worry |
|---|---|
| Anthropomorphism critics | Over‑attributing human‑like mental states to animals. |
| Anthropodenial critics | Under‑attributing mental states despite convergent evidence. |
De Waal urged a balanced approach that takes evolutionary relatedness and behavioral complexity seriously without abandoning methodological caution.
8.4 Normativity and Rule‑Following
Accounts of normativity often invoke uniquely human capacities for rule‑following and justification. De Waal’s descriptions of social expectations, policing, and reconciliation in primate groups have been used by some philosophers to suggest a spectrum of proto‑normative behavior. Others argue that without language‑based justification, such behaviors should not be labeled normative in the full sense.
8.5 Personhood and Moral Status
By documenting sophisticated cognition and social complexity in great apes, his work has informed philosophical discussions about personhood and the moral status of non‑human animals, including debates over great ape rights, captivity, and research ethics.
9. Engagement with Religion, Culture, and Gender
9.1 Morality and Religion
In The Bonobo and the Atheist, de Waal explicitly addressed the relationship between morality and religion. He proposed that moral behavior arises from evolved social instincts and group dynamics, with organized religions later codifying and reinforcing pre‑existing moral tendencies. Religious ethicists and philosophers of religion have variously interpreted this as compatible with, complementary to, or undermining of the view that morality is grounded in divine command or revelation.
9.2 Culture and Tradition in Animals
Through works like The Ape and the Sushi Master, de Waal argued that non-human primates exhibit cultural traditions, such as socially learned foraging techniques and social customs. He used cross‑group comparisons to support this claim. Anthropologists and philosophers of culture have debated whether such patterns merit the label “culture” or whether human culture is distinguished by symbolic representation and normative discourse.
9.3 Gender, Sex Differences, and Social Roles
In Different: Gender Through the Eyes of a Primatologist, de Waal examined sex differences and gender roles in primates and humans. He discussed patterns of aggression, caregiving, and dominance, and argued that both biological predispositions and social contexts shape gendered behavior. Some feminist theorists view his synthesis as supporting nuanced interactionist accounts; others question the extrapolation from primate data to human gender systems, especially where complex institutions and symbolic structures are involved.
9.4 Secular Humanism and Ethical Outlook
De Waal’s emphasis on empathy, fairness, and cooperation as products of evolution has been associated by commentators with forms of secular humanism. Yet he framed his views primarily in descriptive rather than prescriptive terms, focusing on how moral capacities arise rather than offering a complete ethical doctrine. Debates continue over how his naturalistic account relates to religious ethics and to secular moral philosophies grounded in autonomy, utility, or virtue.
10. Criticisms and Debates
10.1 Interpretation of Animal Behavior as Moral
A central debate concerns whether de Waal over‑interpreted animal behavior as proto‑moral. Critics argue that reconciliation, empathy‑like responses, or aversion to unequal rewards can be explained by conditioning, self‑interest, or dominance strategies without invoking morality. Proponents maintain that the complexity and flexibility of such behaviors, especially in socially rich contexts, justify viewing them as evolutionary precursors to moral concern.
10.2 Emotion vs. Reason in Morality
De Waal’s emphasis on emotional foundations has been challenged by philosophers who stress rational deliberation, impartiality, or rule‑following as defining features of morality. Some contend that his account cannot fully explain duties to distant others, impartial justice, or rights. Supporters respond that reason may extend and refine moral concern but still depends on underlying emotional capacities.
10.3 Human Exceptionalism and Continuity
The continuity thesis has sparked debate about the uniqueness of human language, normativity, and culture. Some philosophers argue that the step from proto‑norms to explicit rule‑governed practices is discontinuous and qualitatively distinct. De Waal’s defenders reply that sharp boundaries are empirically unsupported and that acknowledging degrees of continuity does not deny human distinctiveness.
10.4 Methodological Concerns
Methodologists in animal cognition have raised questions about experiment design and interpretive frameworks in de Waal’s work. Issues include small sample sizes, captivity effects, and anthropomorphic bias in coding behavior. Others counter that his combination of long‑term observation with targeted experiments provides unusually rich ecological validity, even if some studies remain hard to replicate.
10.5 Implications for Ethics and Religion
Religious thinkers sometimes object that his claim that morality predates religion reduces religious ethics to mere social reinforcement. Meanwhile, some secular ethicists worry that grounding morality in evolution risks naturalistic fallacies or relativism. These debates center on how, or whether, descriptive accounts of moral origins should shape normative ethical and theological claims.
11. Legacy and Historical Significance
11.1 Integration of Primatology and Philosophy
De Waal is widely regarded as a pivotal figure in bringing primatology into core discussions of moral philosophy, philosophy of mind, and animal ethics. His work helped establish animal behavior research as a legitimate source of evidence for theories of morality and cognition, influencing both empirical and conceptual scholarship.
11.2 Influence Across Disciplines
His writings have been cited across biology, psychology, anthropology, philosophy, theology, and legal theory. The concepts of moral building blocks, anthropodenial, and multi‑level moral evolution have become reference points in debates about human nature, cooperation, and the scope of moral community.
11.3 Shaping Public Understandings of Animals
Through accessible books and media appearances, de Waal significantly shaped public perceptions of animals as emotionally and cognitively complex beings. This has intersected with changing attitudes toward zoos, animal research, and welfare policy, even when specific policy implications remain contested.
11.4 Position in the History of Ideas
Historians of science and philosophy situate de Waal within a longer trajectory that includes Charles Darwin’s work on animal emotions and subsequent ethology. He is often seen as part of a late‑20th‑century reassessment of human exceptionalism, alongside developments in cognitive science and animal ethics.
11.5 Continuing Research Agendas
Ongoing studies in animal empathy, culture, and fairness frequently build on or react to de Waal’s findings. Future research on moral psychology, comparative cognition, and the evolution of normativity is likely to continue engaging with his models—either by extending them, refining them, or proposing alternatives. In this sense, his work remains a major point of reference for discussions about how morality and mind emerge from social and evolutionary processes.
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title = {Franciscus Bernardus Maria (Frans) de Waal},
author = {Philopedia},
year = {2025},
url = {https://philopedia.com/thinkers/frans-de-waal/},
urldate = {December 11, 2025}
}Note: This entry was last updated on 2025-12-10. For the most current version, always check the online entry.